Warranty and Return Policy
- RMA Process:
- We do not issue RMA numbers. However, you may use your own RMA as an identifier when coordinating with us. Please inform us of this number in advance.
- We do not issue RMA numbers. However, you may use your own RMA as an identifier when coordinating with us. Please inform us of this number in advance.
- Non-Returnable Items:
- Opened Products: Any product that has been opened will not be accepted for return.
- Custom/Logo Orders: Custom or logo-branded orders are not eligible for return.
- Opened Products: Any product that has been opened will not be accepted for return.
- Return Window:
- Returns for drop-shipped or restocked items are accepted within 90 days of the purchase order (PO) date. No restocking fee will be applied during this period.
- Returns for drop-shipped or restocked items are accepted within 90 days of the purchase order (PO) date. No restocking fee will be applied during this period.
- Shipping Returns:
- All returns should be shipped to Friddle's Orthopedic Group.
- All returns should be shipped to Friddle's Orthopedic Group.
- Product Issues:
- For any product-related issues, please contact Friddle's Orthopedics directly, as they are the product manufacturer.
- For any product-related issues, please contact Friddle's Orthopedics directly, as they are the product manufacturer.